Maintenance coordination

Maintenance, on the calendar and on the record.

Beyond the required inspections, every building has systems that need routine service on a schedule. We set the preventive maintenance calendar, book and confirm the vendor visits, collect what each vendor leaves behind and keep it filed against the equipment.

I  ·  The calendar

The systems on the maintenance calendar.

HVAC and rooftop units

Seasonal service on rooftop units, furnaces, boilers, chillers and split systems: filters, belts, coils and drains, with heating and cooling checked before each season.

Roofing

Periodic roof inspections, drain and gutter clearing, and a look after major storms, with photos of what the roofer found.

Plumbing

Water heaters, drains, sump and ejector pumps and fixtures, serviced on the schedule you set with your plumber.

Electrical and infrared scans

Infrared scans of panels and switchgear by a qualified electrical testing firm, and follow up on anything the scan flags.

Parking lots and exterior

Crack filling, sealcoating, striping, lot lighting and drainage, planned around the seasons and your tenants.

Doors, docks and gates

Overhead and dock doors, dock levelers, powered entrance doors and gates, serviced before a failure stops a tenant.

Life safety equipment upkeep

Emergency and exit lights, extinguishers and the other life safety equipment that needs attention between required inspections.

Elevator maintenance visits

The routine visits your elevator maintenance contract calls for, logged next to the required inspections.

What goes on the calendar, and how often, is set with you and your vendors building by building. Manufacturer guidance and warranty terms are part of that conversation.

II  ·  What we do with it

Six things, kept current.

The maintenance calendar

A preventive maintenance calendar for each building, by system and by piece of equipment, with each visit planned ahead of the season it belongs to.

The visit

We schedule the vendor, confirm the date with your property manager or building contact, and confirm afterward that the visit happened.

The paperwork

We collect the service ticket, photos and report from each visit and file them against the equipment they cover.

The equipment record

An equipment inventory for each building: make, model, serial number, location, install year and the documents that belong to each unit.

The warranties

Warranty terms and expiry dates tracked by unit, so a covered repair goes to the right party before you pay for it.

The findings

When a vendor finds something during routine service, we get it quoted by the vendor and bring it to you. Nothing proceeds without your approval.

III  ·  Capital planning

When it is time to plan, the history is already there.

Over time the file becomes a history for each piece of equipment: how old it is, how it has been serviced, what each vendor noted about its condition and what has been repaired.

That history is the input to a capital plan, whether you build it yourself, with your property manager or with a consultant you choose. We keep the inputs. Replacement decisions stay yours.

IV  ·  How the money works

Itemized quotes. Your approval. A disclosed fee.

Maintenance and repairs

Transparent pricing.

Maintenance visits and repairs come with an itemized vendor quote. You see the quote, including the scope of a maintenance program, and approve it before anything is scheduled.

Our fee

Disclosed up front.

We earn a coordination fee, disclosed before you engage us. Any relationship with a vendor is disclosed before you approve the work.

V  ·  What this is not

We coordinate the maintenance. Vendors do it.

Not a facilities management or janitorial company.
We don't staff, clean or run your building day to day, and we don't perform maintenance. Qualified vendors do the work. We plan it, coordinate it and keep the record.
Not a replacement for your vendors.
If your current vendors do good work, we can schedule and coordinate them. If you need one, we can bring you a qualified vendor to approve.
Not an emergency service.
For fire, smoke, an active alarm, a person trapped in an elevator or anyone in danger, call 911 first. See our Emergency page.

Start with a compliance review.

Tell us about your buildings, including any maintenance you want help with. We'll explain how it works and what it costs before anything is scheduled.